Terms & Conditions
Welcome to Aotealink B2B Wholesale Platform. By using our services, you agree to these terms and conditions.
1. Service Description
Aotealink International Limited ("we", "company") provides B2B electronic product wholesale services through websites www.aotealink.com and wholesale.aotealink.com. We specialize in providing high-quality electronic products to retailers in New Zealand, including but not limited to portable power stations, energy storage devices, solar products, etc.
Our Services Include
- B2B electronic product wholesale
- Tiered pricing and bulk discounts
- Product technical support and after-sales service
- Logistics delivery and order tracking
Target Customers
- Registered businesses and commercial entities
- Electronic product retailers
- Small chains and independent stores
- Corporate procurement departments
2. User Responsibilities & Conduct
Account Registration Requirements
- Provide truthful and accurate business and contact information
- Maintain account security and protect login credentials
- Update business information changes promptly
- Ensure authorization to make purchases on behalf of business
Prohibited Activities
- Registration with false information or fraudulent activities
- Malicious attacks on website or interference with system operations
- Infringement of intellectual property or violation of laws and regulations
- Resale to end consumers (B2B wholesale only)
Compliance Usage Requirements
- Comply with local commercial regulations and tax requirements
- Ensure products are used for legitimate business purposes
- Respect product brands and trademark rights
- No malicious competition or damage to platform reputation
3. Payment Terms
Accepted Payment Methods
- Credit and Debit Cards (processed securely via Stripe)
- PayPal Business Account
- Bank Transfer (optional for large orders)
Pricing & Discounts
- All prices are in New Zealand Dollars (NZD)
- 5-19 units: 15% wholesale discount
- 20+ units: 25% wholesale discount
Payment Security Guarantee
3D Secure
Two-factor authentication
PCI DSS
Payment card industry compliance
SSL
End-to-end encryption
Stripe Payment Processing
- We use Stripe as our third-party payment processor to ensure your payment information is secure
- Payment data is transmitted directly to Stripe; we do not store your complete credit card information
- Refunds will be processed to your original payment method within 3-5 business days
- Stripe complies with PCI DSS Level 1 standards, providing the highest level of payment security
Important Payment Notes
- All transactions are settled in NZD including GST
- Orders with failed payments will be automatically cancelled
- We do not accept any Buy Now Pay Later (BNPL) services
- Large orders may require additional identity verification
4. Intellectual Property
Platform Intellectual Property
All content on this website, including but not limited to text, images, design, code, trademarks and logos, are owned by Aotealink International Limited or its licensors and protected by intellectual property laws.
- Content may not be copied, modified or distributed without authorization
- Product images and descriptions are for reference only, not for commercial use
- Respect manufacturers' brand and trademark rights
User Content Rights
Content you submit on the platform (such as reviews, feedback) grants us rights to use, modify and display for improving service quality and user experience.
5. Liability Limitations
Service Disclaimer
Our services are provided "as is" without any express or implied warranties. To the maximum extent permitted by law, we are not liable for any indirect, special or consequential damages arising from use of services.
Our Liability Limitations
- Technical failures or system interruptions
- Third-party service provider issues
- Force majeure events
Maximum Liability Cap
Our total liability shall not exceed the amount paid by you to us in the 12 months preceding the relevant incident.
6. Dispute Resolution
Dispute Resolution Process
Friendly Negotiation
First seek resolution through customer service channels
Mediation Process
Mediation through New Zealand commercial mediation institutions
Legal Proceedings
New Zealand courts have exclusive jurisdiction
Governing Law
These terms are governed by and construed in accordance with New Zealand law. Any disputes shall be submitted to the exclusive jurisdiction of New Zealand courts. Both parties waive objections to jurisdiction or venue.
7. Contact Information
If you have any questions about these terms of service or need legal support, please contact us:
Legal Inquiries
info@aotealink.com
Customer Service
+64 9 4181998
Registered Address
Aotealink International Limited
NZBN: 9429050611546
Company No: 8382121
Unit 10C/17 Albert Street, Auckland Central 1010
New Zealand
Important Notice: Any modifications to these terms will be published on the website. Continued use of services constitutes acceptance of modified terms. We recommend checking the latest version regularly.
These Terms of Service constitute the complete agreement between you and Aotealink International Limited.
If any part of these terms is deemed invalid, the remaining parts shall remain valid.